Get in touch

Let's talk about your science.

Demo requests, support tickets, partnership ideas, and security disclosures all start here. Your message is routed to the right team based on your reason for getting in touch — most inquiries get a reply within one business day.

Sales · Demos

See MolTrace in action

Walk through SpectraCheck, the Regentry, and Repho with our solutions team.

sales@moltrace.com

Typically within 1 business day

Customer support

Open a support ticket

Have a question about your account? Send us the details and we'll get back to you.

support@moltrace.com

We aim to reply within 1 business day

Security · Compliance

Report a vulnerability

Coordinated disclosure encouraged. PGP key on request. We aim to acknowledge reports promptly.

security@moltrace.com

We aim to acknowledge promptly

Press · Analysts

Media inquiries

For analyst briefings and regulatory commentary.

press@moltrace.com

Typically within 2 business days

Send us a message

Tell us what you're working on.

The more context you share — instruments, regulatory framework, scale — the faster we can match you with the right specialist.

Routes your message to the right team — sales@moltrace.com.

10 characters minimum.

Response time · typically 1 business day